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  • Live Chat Software Market Trends, Global Industry Size and Forecast to 2020

     



    (I-SoftwareNews.Com, November 22, 2017 ) Live chat is a real-time communication between two users via computer. It is appropriate for low to moderately complex product support and is used by many organizations. It can also be a means of surveying customers without being intrusive. It is a part of multichannel customer service initiative. Live chat software allows website providers to interact directly with visitors on their websites or applications, through some combination of chat/instant messaging and survey forms. It is based on the client-server model, where a client can start a session after logging into a user account.

    Analysts forecast the global live chat software market to grow at a CAGR of 7.98% during the period 2016-2020.

    Covered in this report
    The report covers the present scenario and the growth prospects of the global Live Chat Software market for 2016-2020. To calculate the market size, the report takes into account the revenue generated from the sales of the Live Chat Softwares during the historical period.

    Request sample copy @ http://www.reportsweb.com/inquiry&RW0001427413/sample

    The market is divided into the following segments based on geography:
    - Americas
    - APAC
    - EMEA

    Key vendors
    -LivePerson
    -Zendesk
    -LogMeIn
    -LiveChat
    -SnapEngage

    Other prominent vendors
    -Comm100
    -Freshdesk
    -Intercom
    -JivoSite
    -Kayako
    -LiveZilla
    -Olark
    -Provide Support

    Have any query? Enquire about report @ http://www.reportsweb.com/inquiry&RW0001427413/buying

    Market driver
    -Increased need to improve CRM
    -Increase in adoption of live chat software in healthcare insurance industry
    -Advantages of live chat over other customer support options

    Market challenge
    -Requirement of compliances
    -Increasing demand for web self-service
    -Lack of standardization

    Market trend
    -Live chat software integration with social media
    -Increase in mobility
    -Growing popularity of live chat

    Fundamentals of Table of Content:

    PART 01: Executive summary
    PART 02: Scope of the report
    PART 03: Market research methodology
    PART 04: Introduction
    PART 05: Global construction market
    PART 06: Market drivers
    PART 07: Market trends
    PART 08: Global AEC market
    PART 09: Market segmentation by product
    PART 10: Geographical segmentation
    PART 11: Market challenges
    PART 12: Impact of drivers and challenges
    PART 13: Five forces model
    PART 14: Key vendor analysis
    PART 15: Key vendor profiles

    Browse complete report @ http://www.reportsweb.com/global-live-chat-software-market-2016-2020

    Key questions answered in this report
    - What will the market size be in 2020 and what will the growth rate be?
    - What are the key market trends?
    - What is driving this market?
    - What are the challenges to market growth?
    - Who are the key vendors in this market space?
    - What are the market opportunities and threats faced by the key vendors?
    - What are the strengths and weaknesses of the key vendors?

    ReportsWeb.com

    Rajat Sahni

    +1-646-491-9876

    sales@reportsweb.com

    Source: EmailWire.Com

    Source: EmailWire.com

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