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(I-SoftwareNews.Com, September 10, 2018 ) Global CRM Software Market Size Status and Forecast 2025
CRM stands for Customer Relationship Management. In an organisation, CRM activities are carried out for managing customer-business interaction. CRM software plays a key role in managing customer data, business information and helps to maintain an ideal client-business relationship. It also helps in automating the operations related to sales, marketing and customer support. CRM software integrates with the organisation’s CRM activities rendering them measurable in terms of effectiveness.
CRM software is a category of software that covers a broad set of applications designed to help businesses manage. Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
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Top Manufacturers: Oracle, SAP, Salesforce, Microsoft Dynamics,SugarCRM, Zoho, Hubspot, Act, Maximizer, Sage, Infusionsoft, Pipedrive, Apptivo, Salesboom, Base
Market Segment by Regions, regional analysis covers
United States
EU
Japan
China
India
Southeast Asia
Market Segment by Type, covers
Strategic CRM
Operational CRM
Analytical CRM
Market Segment by Applications, can be divided into
Small Business
Enterprise Business (for Large Enterprises)
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One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, and more recently, social media.Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
Table of Content:
Global CRM Software Market Size, Status and Forecast 2025
1 Industry Overview of CRM Software
2 Global CRM Software Competition Analysis by Players
3 Company (Top Players) Profiles
3.1 Oracle
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 CRM Software Revenue (Million USD) (2013-2018)
3.1.5 Recent Developments
3.2 SAP
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 CRM Software Revenue (Million USD) (2013-2018)
3.2.5 Recent Developments
3.3 Salesforce
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 CRM Software Revenue (Million USD) (2013-2018)
3.3.5 Recent Developments
4 Global CRM Software Market Size by Type and Application (2013-2018)
5 United States CRM Software Development Status and Outlook
6 EU CRM Software Development Status and Outlook
7 Japan CRM Software Development Status and Outlook
8 China CRM Software Development Status and Outlook
9 India CRM Software Development Status and Outlook
10 Southeast Asia CRM Software Development Status and Outlook
11 Market Forecast by Regions, Type and Application (2018-2025)
12 CRM Software Market Dynamics
13 Market Effect Factors Analysis
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Source: EmailWire.Com
Source: EmailWire.com
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