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(I-SoftwareNews.Com, July 13, 2012 ) SAN DIEGO, CA – The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, announced the schedule for its annual Technology Services World (TSW) Service Transformations conference, being held October 15-17, 2012, at the Mirage Resort in Las Vegas. The conference will showcase thought-provoking discussions about how today’s technology companies are transforming their service businesses to address the radically new market realities of Consumption Economics, the cloud, social media, and more.
Education sessions will include presentations from industry leaders Cisco, EMC, HP, McAfee, Oracle, Pitney Bowes, PwC, SAP, and many others. The keynote lineup to date includes industry thought leaders Bill McDermott, co-CEO of SAP; Jan Uhrich, vice president of Dell Global Support Services and Dell Global Public Services; Thomas Lah, executive director of TSIA; and J.B. Wood, president and CEO of TSIA.
The schedule will deliver the technology services industry’s best examples of service transformations, addressed in the following tracks:
• Service Delivery
• Service Operations
• Service Sales & Marketing
• Service Social Media
• Service Strategy & Leadership
• Services Technology Advantage Case Study
The tracks contain sessions for all service disciplines, including education, field, support, and professional services, as well as services revenue generation and managed services.
“We’re bringing the industry’s most accomplished thought leaders together at TSW Service Transformations, where they will discuss their insights and lessons learned with TSW attendees,” said J.B. Wood, president and CEO of TSIA. “Session topics were selected based on strict criteria, enabling us to deliver content that is essential to every professional involved in technology services. Attendees will hear from senior services practitioners and industry experts who will share the industry’s best examples of service transformations in key areas such as skills and knowledge, partner management, business models, sales, and more.”
Visit www.technologyservicesworld.com. Registrants receive a 20 percent registration discount now through July 31. The schedule can be found at www.technologyservicesworld.com/schedule.
About TSIA
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. www.tsia.com
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TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com
Source: EmailWire.Com
Source: EmailWire.com
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