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(I-SoftwareNews.Com, July 17, 2012 ) SAN DIEGO, CA, July 16, 2012 – The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, announced that former IBM executive Ravi Naidu has joined the TSIA team. He will serve as the director of field services research and will manage TSIA’s efforts in industry benchmarking, research, and thought leadership in this important service discipline.
Naidu has been involved in the technology services industry for more than 16 years. Prior to joining TSIA, he served with IBM as a business transformation manager, where he was responsible for migrating diverse business units onto a common enterprise platform. This included the field services/spare parts organization. Prior to IBM, Naidu was an enterprise account manager for Internet Security Systems (ISS), where he managed the company’s largest customers and leveraged the field services organization to identify revenue-generating opportunities.
“Ravi’s 16-year professional career in the technology services arena is expansive,” said Thomas Lah, executive director of TSIA. “His specialty throughout this time has been in the field service arena, so it’s an honor to welcome him to the TSIA Research team, where he will direct and lead our extensive efforts in the field services discipline.”
The TSIA Research agenda is known worldwide for its concise data analysis and presentation on topics of critical concern to technology services executives and managers. TSIA leverages its member platform to cost-effectively and quickly aggregate data on how trends are truly playing out in the industry. More information on the TSIA Research agenda can be found at www.tsia.com/research_and_advisory/research_agenda.html.
About TSIA The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. www.tsia.com # # #
TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com
Source: EmailWire.Com
Source: EmailWire.com
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