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  • Technology Professional Services Benchmark Portal Released

    (EMAILWIRE.COM, April 17, 2008 ) San Diego — A new benchmark portal was announced by the Technology Professional Services Association (TPSA) today that features immediate access to over 80 key performance indicators that are critical to assessing the performance of professional service organizations and providing guideposts for strategies and strategic investments. The new benchmark portal is available 24/7 to TPSA member companies who provide data. In addition to dynamic, up to date metrics, the new portal provides enhanced reporting tools that allow easy import into business presentations and reports.

    “The TPSA industry benchmark portal is core to professional service organizations self assessments,” stated Thomas Lah, Executive Director. “The new benchmark portal allows companies to not only quickly access industry specific data that is directly relevant to their business decisions, but the new reporting module makes the information easy to communicate to others throughout the organization. The TPSA industry benchmark is the only dynamic, web based benchmarking system that allows companies to compare themselves to, not only the industry at large, but to their specific peer groups.”

    The new benchmark portal will be showcased April 17th at 11am PDT in a TPSA industry webcast. The webcast will feature key industry insights generated from the benchmark that are of immediate value to the professional services leaders in technology. Registration is open to both TPSA Members and non-members.
    To register click here

    The TPSA has partnered with Confirmit, a leading provider of survey & reporting software, for the integration of the new Benchmark Portal. Confirmit’s software platform for Market Research and Enterprise Feedback Management is designed and built to handle large volumes of responses and users. “By using Confirmit’s secure, scalable and real-time technology,” says Greg Burnett, Director of Operations, TPSA, “Member companies that utilize the TPSA Benchmark Portal are able to report and deliver enterprise insight instantly, resulting in better and faster business decisions.”

    “The TPSA portal is a terrific demonstration of the value that Confirmit’s dashboard reporting tools add to Global 5000 businesses,” says Gary Schwartz, VP Product Marketing, Confirmit. “It exhibits the best of breed solutions that the technology delivers when applied to world class methodologies by innovative organizations.”

    About Confirmit
    Confirmit is the world's leading provider of software for Market Research (MR) and Enterprise Feedback Management (EFM). The company has more than 200 employees and offices in Oslo (headquarters), Guildford, London, Moscow, New York, San Francisco, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Amsterdam, Sydney and Tokyo. Confirmit became a public company in December 2005, and is listed on Oslo Stock Exchange under the ticker "CONF".

    Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include British Airways, Countrywide Financial, Dow Chemical, Experian, GlaxoSmithKline, Halifax Bank of Scotland, Hewlett Packard, Intrawest, Ipsos, Nielsen, The NPD Group, Safeco Insurance, Statoil, Symantec and Virgin Media.

    About TPSA
    Technology Professional Services Association (TPSA) is the only organization for executives who create, deliver, manage, measure, and optimize technology services in the world’s leading corporations. TPSA provides research, advisory services, industry insights, and collaboration platforms that help its members better manage the delivery of technology professional services. Visit

    Spring 2008 TPSA Summit Achievements in PS: Case Studies in Applied Innovation is being held May 4-6 in Santa Clara, CA. This premiere conference will showcase innovations in technology professional services that have led to superior business performance. Member companies that have demonstrated the most compelling service innovations will present case studies featuring successful innovations. For more information and registration:


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