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(EMAILWIRE.COM, January 19, 2012 ) An upcoming segment will feature the latest trends and technologies relevant for organizations in delivering customer experiences that builds true customer loyalty. The segment will discuss perspectives on how to engage customers with personalization and relevancy, and how specific actions can be initiated to build true customer loyalty.
In the 21st century companies everywhere are focusing on their most valuable assets – their customers. They seek new and better ways to keep customers engaged and loyal and maximize the impact of every customer interaction. However, providing superior differentiated service consistently is often challenging and costly if not done the right way.
“Customer engagement has moved to the top of every CEO’s agenda. Some companies execute customer experience well, while others look for help. In our series, we look at new ideas and solutions that help companies become more engaged with their customers. SAP has a rich history of innovation. This segment will show how SAP is helping companies of all sizes take advantage of technology innovation to achieve its customer experience delivery vision,” said Kathryn Emerson, Senior Producer, Multi-media Productions.
As the market leader in enterprise application software, SAP helps companies of all sizes and industries run better. The SAP CRM application helps companies execute on their strategy to provide excellent customer experience, maximize the effectiveness of every customer interaction across sales, service, marketing and generate greater customer loyalty.
To learn more about SAP CRM, please visit www.360customerview.com.
Multi-Media Productions USA
Megan Vieira
561-988-9449 ext.355
mvieira@mmpusa.com 
Source: EmailWire.com
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